Briefkase Privacy Policy

This privacy policy describes the types of information that Briefkase (the “Company” or “we” or “us”) may collect from you or that you may provide when you use our sites, applications, tools, and services (collectively, the “Services”).

Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, or by clicking to accept or by agreeing to the User Terms when this option is made available to you, or by otherwise providing legal consent, you agree to this privacy policy. This privacy policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the privacy policy periodically for updates.

Information We Collect About You and How We Collect It

Generally, we collect several types of information from and about users of our Services, including information:

• By which you may be personally identified, such as names, postal addresses, e-mail addresses, telephone numbers, and any other identifiers by which you may be contacted online or offline (this is called “personal information”);
• That is about you but that does not individually identify you.

We collect this information:

• Directly from you when you provide it to us, for example via email or by submitting a form through our Services.
• Automatically as you navigate through our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies and web beacons.
• From third parties, for example, our business partners.

The information we collect directly from you on or through our Services includes but is not limited to information provided at the time of registering to use our Services, subscribing to our Services, or requesting further Services. We may also ask you for information when you report a problem with our Services.

Account Information

When you create an account with us, we store and use the information you provide during that process, such as the first and last name you enter, email address, zip code, business address, business information, services you provide, your industry, and any other information you may provide during the account creation process. We may publicly display the business name that you provide, as well as any other content you submit through the account creation process, as part of your account profile, and as part of our service provider directory (“Directory”). You can later modify some of the account information you provide through your account settings. If you believe that someone has created an unauthorized account using your business’s information, you can request its removal.

Additionally, by creating a Briefkase account, a service-based company or management company will automatically be added as a non-verified company to the Briefkase Directory, where customers can find licensed and reputable companies to service any property type.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Services, including traffic data, logs, and other communication data and the resources that you access and use on the Services.
• Information about your mobile device and internet connection, including your IP address, operating system, and browser type, mobile network information, and the device’s telephone number.
• Location information derived from your IP address.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online Services (behavioral tracking).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To create, maintain, customize, and secure your account with us and to develop, provide, support, and personalize the Services.
• For inclusion in our Directory. If you provide any information to the Directory, that information will be public, as is some of your other activity through the Services, like your general business information.
• To fulfill any other purpose for which you provide it. For example, if you share your name and contact information to ask a question about our Services, we will use that personal information to respond to your inquiry.
• To provide you with notices about your account or subscription.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes or updates to our Services.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize the Services and to deliver content and Services offerings relevant to your interests, including targeted offers and ads through our Services, third-party sites, and via email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information.
• For any other purpose with your consent.

We may also use your information to contact you about third-parties’ goods and Services that may be of interest to you. If you do not want us to use your information in this way, please email us at [email protected] to opt-out.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us about our users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures.
• To fulfill the purpose for which you provide it.
• With your consent.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by emailing us at [email protected].
• Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties’ products or services, you can opt out by emailing us at [email protected].
• Targeted Advertising. If you do not want us to use information that we collect or that you provide to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by emailing us at [email protected].

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Services and visiting your account profile page. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy with a notice that the privacy policy has been updated on our website home page. If you have provided us with your email address, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this privacy policy to check for any changes.

Children Under the Age of 18

The Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Services. We do not knowingly collect personal information from children under 18. If you believe that any individuals under 18 provided information to our Services, please contact us at [email protected].

Contact Information

To ask questions or comment about this privacy policy and our privacy practices or to register a complaint or concern, contact us at [email protected]. Support inquiries, complaints, requests for technical support, and other communications relating to the Services should be directed to: [email protected].